Posted on: 2019-04-05

Job type: Permanent

Sector: FMCG

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For Carlsberg Group

Carlsberg Group is looking for a senior professional to head their Facility Services practice. The role offers a unique opportunity to execute strategies related to facilities management and ensure alignment across countries to establish joint standards and requirements. If you are motivated by creating continuous improvements, ensuring service levels across a broad facilities portfolio and delivering high-quality services, then please read on.

Carlsberg Group has a dedicated organization, Real Estate & Facility Management, with a small team of senior professionals. You own the global facility services collaborator relationship including integration of collaborator delivery, contract and performance management for facility services. You become part of a matrix, where you work with and through local countries to ensure execution of the global agreement initiated at Group level.

The Job
As Facility Services Director, you cover hard and soft assets such as building maintenance, electrical, cleaning, canteen, reception, and coffee machines. Facility Services is changing from being controlled locally to  becoming part of a global master services agreement delivered by one global provider and sub-contractors. The objective is to ensure standardized, cost-efficient and high-level quality services. It is a new approach and requires dialogue and stakeholder management to execute at local level. Some of your key responsibilities include:

• Owner of global facility services collaborator relationship including integration of collaborator delivery, contract and performance management for facility services.
• Serve as a single point of contact on global level towards facility managers within Carlsberg Group.
• Assist in the development of and responsible for execution of facility services strategy, governance concepts and processes related to the facility services global activity.
• Serve as prime interface for commercial handling of global/regional facility services’ contracts.
• Participate in and support change management programs to initiate global facility services supplier strategies throughout the regions.
• Develop and own process for collaboration-specific facility services tasks, processes and reporting.
• Provide strategic steering, processes and methods that can be utilized globally using consistent practices and methods for all suppliers.
• Assist with relationship and performance management of global, cross-regional and regional suppliers.

The Profile
We are looking for someone with several years of experience in facility management, workplace planning or related fields, combined with strong experience from supplier / contract management in an international environment. As a supplement, you are used to develop best practice strategies to ensure collaborators are integrated with the aligned and agreed-upon performance criteria and to follow-up on financial and other performance metrics, including productivity measurement. Preferably, you have experience from both collaborator and customer-side, with a clear appreciation of key drivers and expectations in the relationship. You are of course able to set clear objectives for the relationship and implement performance management systems.

As a person, you are highly independent and self-directed, and with excellent skills in working cross-functionally, where you through convincing communication engage and involve your surroundings. You demonstrate excellent interpersonal and business relationship management skills. With a strategic and tactical mindset, you can establish joint agreements and standards, with an understanding for the operational implications of these.

Because, you operate in an international environment, you are fluent in written and spoken English and flexible about travelling 50-60 days yearly as “part of the job”. You work out of Carlsberg’s  Central Office based in Copenhagen.

The application
We will review applications on an ongoing basis, therefore please apply as soon as possible. For more information and questions, please contact Assignment Manager Ann Sophie Thalund or Managing Partner Camilla Svendsen from Hudson on +45 70277733. Hudson is the agency supporting Carlsberg in the selection. 

To apply for this position, please send your application and resume via e-mail only to Mark your application “907”.

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