Head of HR Operational Excellence- Spain

Purpose of the Role
Reporting to the HR Director, the Head of HR Operational Excellence is responsible for driving the efficiency and effectiveness of HR operations across the organization. This role will oversee Compensation & Benefits (C&B) / HR Controlling, HR Operations, and HR Digitalization & Data Management, ensuring that these functions are aligned with the overall HR strategy and business objectives.

Key Responsibilities:

• Leadership and Management:
  • Lead and manage the teams responsible for C&B / HR Controlling, HR Operations, and HR Digitalization & Data Management. Demonstrate strong leadership skills by inspiring and motivating the HR team, setting clear goals, and providing guidance and support to achieve high performance.
  • Foster a culture of continuous improvement and operational excellence within the HR function.
  • Ensure alignment of HR operations with the strategic goals of the organization.
• Operational Excellence:
  • Develop and implement strategies to improve HR processes, focusing on efficiency, standardization, and automation.
  • Utilize Lean methodologies to drive process improvements and eliminate inefficiencies.
  • Oversee the implementation of HR transformation projects, ensuring successful change management and adoption.
• Compensation & Benefits / HR Controlling:
  • Ensure competitive and equitable compensation and benefits programs.
  • Oversee HR budgeting, forecasting, and financial reporting.
  • Provide strategic insights and recommendations based on HR data and analytics.
• HR Operations:
  • Ensure the smooth and efficient operation of HR administrative processes.
  • Develop and maintain clear Service Level Agreements (SLAs) for HR services.
  • Monitor and improve data accuracy in all HR systems.
  • Customer Focus: Oversee the demand channeling process to ensure that HR services meet the needs and expectations of internal customers. Act as a liaison between HR and other departments to ensure customer satisfaction and address any issues promptly.
• HR Digitalization & Data Management:
  • Drive the digital transformation of HR processes, leveraging technology and data analytics.
  • Ensure robust data governance and management practices.
  • Implement and manage HR information systems and digital tools.

Qualifications:

• Education:
  • Bachelor's degree in Human Resources, Business Administration, or a related field. A Master's degree is preferred.
• Experience:
  • Broad experience in at least two of the following areas: C&B / HR Controlling, HR Operations, HR Digitalization & Data Management.
  • Proven experience in leading HR transformation projects.
  • Experience in a multinational, highly matrixed organizations.
• Skills:
  • Excellent leadership and management skills.
  • Strong analytical and problem-solving abilities.
  • Spanish C2. Proficiency in English (C1 level).
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced and dynamic environment.
  • Customer Focus: Strong commitment to customer service and the ability to understand and meet the needs of internal customers.
• Preferred Qualifications:
  • Certification in Lean methodology.