Posted on: 13/01/2022

Salary: GBP 43000 -> 45000 per year

Job type: Permanent

Sector: Energy and Utilities

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Are you a strong Communications Policy focused professional? Seeking a permanent role paying £45K plus benefits based in Berkshire. This is a great opportunity to be a customer focused policy team. Working 1 day in the office and the rest from home.

Key responsibilities

Work proactively within the policy team, intent owners, and operational teams to ensure that the implementation and maintenance of customer facing regulatory documentation and policies are effectively planned, delivered, and monitored for auditing purposes.
Support communication of policy updates to relevant employees and business partners
Comply with the policy framework standard, governance and approval processes, and data protection laws
Work closely with the central policy function to maintain appropriate document library and department accountabilities
Support the wider communications team on comms activities on various projects as required
Execution of customer communications across a range of channels to ensure the best outcomes for our customers, based on customer insights
Translate complex messages into clear, concise communications suitable for all audiences, using the right tone of voice.

Key skills

Strong Communications professional and able to adapt style interface clearly with everyone from creative designers to very technical developers
Strong attention to detail
Experienced in writing customer communications to deliver business outcomes
Good understanding of different channels of service and how to influence customer behaviour through communications
Experience of working in large cross-functional organisations to deliver a common goal
An understanding of copy and design will be desirable
Develop clear content in compliance with brand guidelines

Profile description:

Please note you will receive an automated response advising you that we have received your CV.

Morgan Philips Group and is a leading provider of recruitment, contract professionals and talent management solutions worldwide.

We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.


Sarah Tapley
+44 207 187 6199
Morgan Philips Specialist Recruitment

Southern Home Counti
United Kingdom

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Job Reference: UK836027

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