Posted on: 03/05/2021

Job type: Permanent

Sector: IT

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Purpose of role:
Based at our head office in Watford working within the SAP Support team.  The team is focused entirely on SAP functional support and provides 2nd/3rd line support via the Remedy Helpdesk system. Also project work, guidance and sharing knowledge of SAP’s best practice with the team.  
·         ensuring that the SAP support team’s processes, procedures and guidelines are adhered to by all parties
·         understanding of the integration points with other SAP modules and how they work
·         resolving functional issues and helping in RCA for technical incidents, including interfacing with heritage systems
·         assisting with support packs, legal changes, upgrades, enhancement packs and OSS messages
·         managing cross-functional support with the other functional analysts
·         helping to produce development and functional specifications for new requirements
·         ensuring that correct estimates are provisioned for change requests and project-related requirements
·         providing guidance on business processes and configuration
·         contributing to continuous improvement initiatives and future SAP roadmaps
·         experience of retail-based business is preferred, yet not essential
Salary: £55,000 to £60,000 - *PLUS BONUS SCHEME
Benefits: bonus scheme, paying up to 30% of salary; free shares; AXA PPP healthcare cover; contributory pension scheme.

Profile description:
Essential skills and experience:
·         Significant experience of FI/CO and at least two of the following:
·          Significant experience of IDoc processing and issue resolution
·         An understanding of SAP application life cycle management (two full project life cycles)
·         The ability to prepare clear, concise and unambiguous documentation
·         Motivated to work in an independent manner, managing allocated deliverables
·         The ability to work in close harmony with project, business and technical teams across a variety of IT and business functions
·         SAP Certification in FI/CO
·         Any exposure to Process Orchestration
·         Any exposure to EDI and/or B2B transactional processing

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Apply for FI/CO Functional Analyst - IDOC Processing
Job Reference: UK828521

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