Posted on: 14/11/2023

Job type: Permanent

Sector: Tourism and Leisure

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Working for a leading organisation this is a Senior Campaign Delivery Executive permanent role, paying up to £40K. This is working from home with 1 day a week in Birmingham and you will be growing the CRM and Loyalty programme.
  • You will lead the teams delivery on CRM programme through email, push & SMS across a wide range of brands.
  • Managing a team of 3 you will work with the Digital team to understand performance and recommend campaign changes to deliver on CRM success.
  • Define and optimise processes and ways of working for the Campaign Delivery Team
  • Oversee the test and learn programme ensuring it is implemented through the Campaign Delivery Team.
  • Manage a detailed deployment plan and schedule to ensure brands are informed on timings and deliverables.
  • Able to be hands on to implement email campaigns
  • Manage agency relationships including brand agencies who provide email assets as well as any other third parties
  • Be the contact point for queries resulting from our email programme, liaising with our digital planning team to ensure processes and SLAs are adhered to.
  • Attend regular meetings including digital agencies, data agencies, internal departments and team catch ups.
  • Must have 5 years’ experience plus of working in a CRM or a Campaign role, with an excellent understanding in data and database marketing from a client or agency environment.
  • Experience in managing a team or direct reports.
  • Ideally experienced in a campaign management in a wide range of different tools.
  • Experience of managing complex multi-channel, multi-wave data driven campaign programs across multiple industry sectors.
  • Good understanding of campaign reporting and experience of presenting analysis to internal stakeholders to inform future campaign strategy.
  • Excellent understanding of relational data and database marketing, campaign and reporting tools.

Please note you will receive an automated response advising you that we have received your CV.

Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings.

We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.


Sarah Tapley

Morgan Philips Specialist Recruitment

Southern Home Counti
United Kingdom

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Job Reference: UK856758

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