Senior Change Manager

Overview:
The transformation team supports strategic change across lines of business and functions, acting as a central partner to deliver large-scale initiatives. The role focuses on managing projects end-to-end, ensuring outcomes are delivered on time and within budget—whether as standalone projects or as part of broader programs.

Key Responsibilities:

Innovation & Idea Management

• Propose, test, and refine innovative ideas with stakeholders

• Identify more efficient ways of working within the project

• Keep updated on industry trends and integrate relevant innovations

Commercial Acumen

• Shape project direction aligned with group strategy and priorities

• Spot business development opportunities within internal teams

• Understand and navigate group-wide dependencies and priorities

• Quantify and communicate investment opportunities

• Use domain knowledge to challenge assumptions and influence decisions

Project Governance & Planning

• Design business models, operating models, and business cases

• Lead the change initiative and strategic decision-making process

• Manage project governance, including sponsorship and steering committees

• Track progress on scope, budget, timelines, risks, dependencies, and benefits

• Communicate project updates clearly and consistently to senior stakeholders

• Navigate obstacles, adapt to changes, and drive resolution of issues

Design and Business Analysis

• Apply structured frameworks for problem-solving, including operating and process models

• Analyze current state, define future state, and gain stakeholder alignment

• Gather, refine, and validate requirements—including conflicting requirements

• Lead financial modeling for business cases and cost-benefit analysis

• Design, execute, and document testing plans to validate outcomes

• Plan and execute deployment activities, including readiness checks and post-launch assessments

Delivery Excellence

• Deliver consistently with speed and quality

• Prioritize tasks to align with project goals

• Identify bottlenecks early and propose practical solutions

• Streamline delivery and enhance efficiency through simplification

• Sustain delivery momentum and maintain team morale
  
   

  Qualifications & Skills:

• Minimum 8 years' experience managing change across strategy, design, and implementation

• Prior experience in large, complex organizations, preferably in banking or financial services

• Proven ability to independently engage and influence senior stakeholders

• Solid understanding of business operations, system transformation, and organization design (including M&A)

• Strong analytical skills, proficient in PowerPoint and Excel

• Track record of delivering full project lifecycles—from initiation to closure

• Familiarity with consulting methods, Agile, and Waterfall frameworks

• Deep understanding of the link between transformation and value delivery

• Skilled in people management and leading multi-functional teams

• Expertise in implementation, change management, and benefit realization

• Language proficiency in Cantonese/Mandarin is a plus

• Certifications such as PMP, Prince2, MSP, CBAP, or CSM are advantageous

This role suits someone who thrives in dynamic environments, enjoys driving meaningful change, and can confidently lead diverse teams and initiatives across the organization.