Business Process Owner

Business Process Owner

Location: Warsaw
Working model: Hybrid

Mission:

• Identify and evaluate business needs to customize processes and implement tools that support business strategy execution.
• Serve as the key contact between the group and local key users to adopt and improve tools and their usage.
• Engage in various transformation projects, enhancing operational excellence and supporting business processes across the region.

Key areas of responsibility:

Projects:

• Project Management:

  • Manage small and mid-size projects within the region as a project manager and/or change manager.
  • Collaborate with involved Business Units (BUs) to ensure project activities are completed as planned.
  • Apply and improve project management methodology, enforcing standards.
  • Ensure project management documents are complete, updated, and properly stored.

• Transformation Initiatives:

  • Play a key role in implementing ongoing and new development initiatives.
  • Support business processes and enhance operational excellence of BUs.

Tools:

• Salesforce Adoption:

  • Ensure and improve Salesforce adoption in BA EE.
  • Identify process gaps, propose solutions, and oversee implementation.
  • Animate the community of Salesforce Key Users across BA EE.
  • Represent the region in the group Front Office Community, implementing best practices.

• Process Improvement:

  • Identify areas for improvement with users of concerned tools.
  • Conduct proper assessments, including ROI, and present findings to stakeholders and decision-makers (BA Management & Group DSI).

• Application Ownership:

  • Act as the business owner for group and local applications (BAAN, WebEE, Hansaworld, E-doc, E-reminders).

Requirements:

• Language Skills:

  • Fluent in English.
  • Proficiency in another Eastern European language is an asset.

• Project Management:

  • Strong project management skills with the ability to manage interdisciplinary project teams and relevant stakeholders.

• Change Management:

  • Good change management skills with the ability to influence others and support adoption of changes required by projects or initiatives.

• Communication Skills:

  • Excellent communication and interpersonal skills.

• Analytical Skills:

  • Strong analytical skills to analyze processes, identify improvements, and propose solutions.

• Technical Interest:

  • Keen interest in technological solutions and the ability to learn quickly. Experience in IT solutions is not required.

If you are a proactive and dynamic professional with a passion for enhancing business processes and driving operational excellence, we invite you to apply for the Business Process Owner position in Warsaw. Join us in shaping the future of our business, where your expertise will make a significant impact. Take this opportunity to grow your career with a leading organization committed to innovation and excellence. Apply now and be part of the transformative journey!