CRM Product Owner

Are you passionate about digital transformation? Do you have a knack for designing and implementing innovative solutions that drive business success? If so, we want you to join our dynamic team as a CRM Product Owner.

Key Responsibilities

• Product Vision Creation: Develop and maintain the vision for our CRM system, focusing on Lead-to-Cash processes.
• Influential Role: Have a significant impact on the design and implementation of processes and technological solutions.
• Value Management: Ensure the business value of changes introduced during the digital transformation program for the CRM system.
• Product Enhancement: Continuously improve the product vision and develop tools and functionalities for Sales and Customer Service.
• Strategic Collaboration: Work with various internal stakeholders to create and implement product strategies and design business processes.
• Market and Technology Trends: Monitor market trends and technological advancements to drive the development of managed products and technologies.
• Technology Integration: Collaborate with the Technology Department and internal/external stakeholders to implement new systems or change requests.
• Vendor Collaboration: Work with technology vendors to deploy solutions effectively.

Requirements

• Experience: Minimum 3-5 years as a Product Owner.
• Adaptability: Ability to thrive in a dynamic environment.
• Business Process Understanding: Strong understanding of business processes with a focus on Lead-to-Cash or other financial systems and process improvement.
• Proven Success: Demonstrated success in delivering advanced solutions/projects.
• Communication Skills: Excellent communication abilities.
• Product Management: Experience in creating product backlogs, roadmaps, and prioritizing requirements.
• Innovative Thinking: Ability to seek out non-standard solutions and collaborate across various organizational levels.
• Software Development Knowledge: Familiarity with software development methodologies.
• System Architecture Understanding: Basic knowledge of system architecture and integration layers.
• English Proficiency: Excellent command of English, both spoken and written 

Preferred Qualifications

• Digital Transformation Programs: Participation in digital transformation initiatives.
• Workflow/CRM Implementation: Experience in implementing workflow/CRM systems.
• Agile Methodologies: Familiarity with Agile project management methodologies (Agile, Scrum).
• Design Thinking: Knowledge of Value Stream Mapping/Design Thinking.
• Enterprise CRM Technology: Understanding of enterprise-class CRM system technologies.

What We Offer

• A dynamic and innovative work environment.
• Opportunities for professional growth and development.
• The chance to make a real impact on the company's success.

Join us and help shape the future of our CRM system while driving business success through innovative solutions. Apply now!