Dealer Sales Manager, Automobile

About the Role:

• Implement sales strategies in alignment with company sales objectives.
• Oversee and mentor dealer sales performance and lead management.
• Actively engage in field operations to support daily dealer activities.
• Meet sales volume and lead generation targets while staying within budget.
• Manage and support vehicle ordering, distribution, and stock management.

Key Responsibilities:

New Car Sales Volume & Mix

• Evaluate, coach, and support dealers in achieving sales targets and performance.
• Implement and execute sales and tactical programs to drive results.
• Provide weekly reports on sales trends and ongoing actions.
• Support volume planning on an annual, quarterly, and monthly basis, including leads, retail, wholesale, and order targets.

Dealer Management

• Guide dealers in developing action plans to meet sales, leads, order, closing rate, and wholesale targets.
• Lead the execution of annual and quarterly sales, lead, and tactical plans, ensuring alignment with company strategy.
• Support dealers in creating monthly/quarterly tactical plans, incorporating company objectives and metrics.
• Organize and facilitate sales review meetings with dealers.
• Provide feedback and updates on dealer and frontline operations, offering suggestions for improvements.
• Monitor and coach dealers on maintaining high-quality sales processes for sales advisors and managers.
• Assist dealers with stock management, including logistical solutions for new and used cars.
• Collaborate with training managers to oversee sales training programs and certification.
• Support the development of local marketing initiatives and lead generation events.
• Monitor and analyze market competition and trends.

Collaboration & Teamwork

• Collaborate with other departments, including marketing, aftersales, and digital teams.
• Communicate dealer feedback to relevant departments for continuous improvement.
• Support and contribute to the dealer service standards performance.
• Assist dealers in developing cooperative lead action plans with service and marketing teams, offering effective quarterly support.
• Work with financial services teams to innovate and enhance support programs.

Customer Satisfaction

• Support the implementation of local actions to improve customer and dealer satisfaction and loyalty.
• Assist in leading dealer qualitative performance assessments, including dealer service standards, mystery shopper surveys, and dealer evaluations.

Qualifications and Skills:

• University degree or higher; MBA is preferred.
• At least 5 years of professional experience in automotive industry sales, field operations, or dealer management.
• In-depth knowledge of sales, lead generation, wholesale, and logistics processes.
• Results-driven and goal-oriented, with a strong focus on achieving targets.
• Self-motivated with an entrepreneurial mindset and a passion for innovation.
• Strong sense of responsibility and accountability.
• Strategic thinker with excellent interpersonal and communication skills.
• Exceptional problem-solving abilities.
• Strong communication and negotiation skills.
• Flexible and adaptable with time management.
• Proven leadership capabilities in managing dealer networks.
• Proficiency in both Chinese and English.
• Valid driving license.

Qualified and interested parties please apply with your CV to Wendy.Yu@morganphilips.com
Please note, that while Morgan Philips Group welcomes and appreciates all candidate response, volume of replies allows us to respond to short-listed candidates only. Resumes are collected for recruitment purposes only.