Posted on: 9/9/2021

Job type: Permanent

Sector: Pharmaceutical and Healthcare

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FYTE, international HeadHunting firm is looking for a Field Service Engineer based in Northern New Jersey.

What you can look forward to accomplishing:

  • Installation & commissioning, calibration, preventative maintenance and break fix repairs across a range of systems

  • Responsible for maintaining fault finding data, and feedback of product performance data to customers and internal groups within Sartorius

  • Required to perform a variety of in-house service activities in the Delaware office as needed

  • Follow all service procedures to ensure that Sartorius’ customer information and product software/configuration is up to date and accurate

  • Keep accurate records of time, expenses and work performed

  • Make independent decisions regarding the repair of field equipment based on service level agreements and customers support contract agreements/details

  • Acquire in-depth product knowledge and demonstrate self-improvement

  • Escalate system issues that cannot be resolved to the relevant Product Support Engineer, Customer Support Engineer and the Hardware Resource Coordinator

  • Employee will be field based



Skills and experience that you need to bring to our company:

  • Understanding of automatic mechanisms and their associated electrical control systems

  • Previous experience of operating on-call/call-out/immediate travel, both in and out of normal working hours

  • Formal training in mechanical/electrical hardware set-up and configuration. Field or building services engineering experience would be considered in lieu of a formal qualification

  • Proven experience of working in a test of field service/support environment within high-tech engineering/manufacturing company – ideally on capital equipment

  • Experience of electrical and mechanical fault-finding at system and component level

  • Familiarity with automation and robotics is a must

  • Hands on experience with robotics, motors, conveyor systems, input/output modules, optical readers, pneumatics and electromechanical assemblies

  • Ability to communicate effectively and establish sound relationships with team members and customers

  • A good understanding of mechanical/electrical drawings

  • Proven problem-solving skills

  • Effectively train and manage customers in the use of our products

  • Computer literate and familiarity with MS Office

  • Calibration of control systems, e.g. temperature and/or volume

  • Knowledge of ‘clean’ applications, e.g. GMP/Microelectronics/food processing

  • An understanding of both Mammalian and Microbial cell cultures

  • Bioreactors and their use to grow cell culture

  • Experience of configuring PCs and installing software packages (Windows XP & Win 7 OS)



  • Either a Degree in Mechanical/Electrical Engineering or equivalent experience

  • 3+ years of industry experience in automatic mechanisms and electrical control systems

  • Must have recently worked with and be competent in measuring 480VAC/208VAC 3 phase


Cindy Miranda
00 52 55 1998 4000
Morgan Philips Executive Search
Blvd. Miguel Cervantes 169 - Granada
L-2340 Ciudad de México

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Reference: US831313
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