Posted on: 2/2/2021

Job type: Permanent

Sector: IT

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My client is a well-known software company in US.

Job Responsibilities:

  • Handle a diverse team of Quality Assurance specialists.
  • Assist continuous professional plans of QA team members.
  • Help in resource allocation and estimation efforts and delegate duties for routine activities.
  • Document and follow through issues determined for prompt resolution.
  • Stay available after hours for production, installation, or customer support.
  • Assist QA environment team for quality and availability of QA test environment for each product.
  • Enhance QA methodology for test and defect management and tools supporting processes.
  • Maintain defect triage process and continuous defect review in a software organization.
  • Track customer-facing issues in customer support tracking tool.
  • Escalate unresolved issues for suitable customer support levels.
  • Offer continuous improvement by assessing customer issues for root cause and future prevention.
  • Investigate and explore upcoming new technologies and suggest enhancements.
  • Handle vendor relationships to deliver services.
  • Conduct tests and demos and inspect to certify product readiness for quality gates.
  • Ensure and record requirements coverage by verification.
  • Bachelor degree or above
  • 2+ years of leadership experiences in an SW QA Team
  • Solid experiences in Manual testing and Automation testing
  • Fluent in English and Chinese


Igarashi Chieri

Rm. 1209, 12F., No.333, Sec. 1, Keelung Rd., Xinyi Dist., Taipei City 110, Taiwan
110 Taiwan
Greater China

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Reference: GC824357
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