Technical Account Manager – Strategic Accounts (CAE/EDA/Simulation)

Key Responsibilities:

• Serve as the primary technical liaison and trusted advisor to assigned strategic accounts, ensuring long-term, value-driven relationships by aligning engineering simulation solutions with clients’ business objectives.

• Collaborate closely with enterprise account teams to define and execute both short-term and long-term technical strategies across global stakeholders that support account growth.

• Lead technical engagement across the account, acting as the central point of contact for all technical initiatives, and translating customer needs into tailored solutions.

• Identify opportunities to expand footprint through competitive displacement, solution expansion, and global scaling; strategically leverage internal resources to drive adoption.

• Coordinate with regional technical, training, and consulting teams to execute account-specific initiatives; ensure global alignment and delivery excellence.

• Monitor and review technical support activities to maintain service quality; partner with local support leaders to provide coaching and continuous improvement for technical teams.

• Establish a strong connection with product development teams to communicate customer feedback, defect tracking, and enhancement requests.

• Support account-based marketing initiatives and technology proliferation campaigns to drive solution adoption, partner integration, and business impact.

• Lead complex opportunity qualification and strategic technical campaigns; contribute insights into market sizing and competitive positioning.

• Provide guidance on multi-physics, CAD, PLM, and EDA solution integration to meet customer-specific engineering and simulation needs.

Qualifications:

Required:

• Bachelor’s, Master’s, or Ph.D. in Mechanical, Aerospace, Electrical Engineering, or a related discipline.

• Minimum experience:

  • BS + 8 years

  • MS + 6 years

  • PhD + 3 years

• Proven experience using commercial CAE, CAD, EDA, or PLM software platforms.

• Strong understanding of engineering simulation workflows across multiple physics domains.

• Excellent communication, problem-solving, and stakeholder engagement skills; fluency in English (written and spoken).

• Demonstrated ability to manage complex accounts and work collaboratively across global technical and business teams.

• Willingness to travel domestically up to 25%.