Change Communications Manager
Posted on: 21/05/2024
London London United Kingdom
GBP 48K - 50K per year
Fixed Term Contract
Public Sector
Responsibilities
- Lead change programme communications that have a significant people impact in a clear and empathetic way.
- Set strategic direction for internal change communications and work across the wider Senior Leadership Team on best practice, to drive employee engagement and affect behavioral change
- Plan, co-ordinate and lead the creation of outcome-based change communications plans for programmes with significant people change impact, ensuring that change management and behavioural change are at the forefront of our approach
- Plan, coordinate and maintain change content in the IC content calendar, so that all change appears joined-up and clearly links to the organisations’ narrative and objectives
- Provide expert advice and professional oversight to all colleagues who create change content – advising them how to best achieve their desired outcomes.
- Devise, lead and maintain the creation of ‘Change Toolkit’ for Senior Leaders and Project Leads to upskill them in change communications and to provide a framework and tools for them to communicate change well for smaller projects that IC is not involved in from an advisory capacity.
- Responsible for ensuring employee listening and feedback is used throughout the change process to inform/change approach and make sure that feedback is dealt with quickly and that stakeholders are informed throughout – acting as an advocate for employees in the change process
- Responsible for ensuring that our internal tone of voice is used in all change communications across all our challenges to ensure it is human, empathetic and has a clear line of sight to the change story.
Skills
- Post graduate qualification in Change Management and/or and IOIC/CIPR qualification in Internal Communications
- Proven experience of being an Internal Communications Leader who has Business Partner experience (preferably to Technology, Transformation or HR).
- Proven success and evidence at designing, leading and implementing change communications plans that result in behavioural and organizational change for a hard to reach audience.
- Substantial experience of designing and implementing a ‘Change Toolkit’ to support leaders across the organization in leading small scale change for projects where the Internal Communications won’t be available to support in an advisory capacity.
- Experience leading, coordinating and managing large-scale people impact change communications e.g. restructures, redundancies, pensions, changes to T&Cs.
- Experience of creating a compelling change story and associated communications plan across complex programmes with a high level of ambiguity.
- Proven experience of leading change programmes with employer brand implications, including consulting with Unions/Employee Associations/Trade bodies.
- Experience of coaching and advising C-Suite leaders in change to make sure they understand their role in change.
- Sound understanding of the role Internal Communications and Change plays in employee engagement.
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Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 20 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings.
We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.