Sales Operations Manager (premium brand)

We're seeking a Sales Operations Manager to implement and drive the sales strategy for a global Top1 premium group, featuring a market-leading brand. This role involves supporting dealer performance, overseeing field operations, managing dealer sales performance, achieving sales targets, and coordinating product ordering and distribution.
 
Key Responsibilities:
1. Sales Performance

• Evaluate, coach, and support dealer sales targets and performance.
• Implement and manage sales and tactical programs.
• Provide weekly reports on sales trends and actions.
• Support volume planning, including leads, retail, wholesale, and ordering targets on an annual, quarterly, and monthly basis.

2. Dealer/Sub Dealer Management

• Develop and guide dealer plans to achieve sales, leads, orders, closing rates, and wholesale targets.
• Execute annual and quarterly sales plans and adapt the premium brand's strategy to the dealer level.
• Support dealers in creating tactical plans and integrating the premium brand’s measurements.
• Prepare and lead sales review meetings with dealers.
• Provide feedback and updates on dealer operations and tactical plans and offer actionable advice.
• Coach dealers on quality sales processes and support stock management, including logistical solutions for new and pre-owned products.
• Collaborate with the training manager to oversee and certify sales managers and advisors and manage training requests.
• Support local marketing initiatives and lead events.
• Monitor market competition and trends.

3. Cross Teams Cooperation

• Collaborate with marketing, after-sales, digital teams, and other functions.
• Communicate dealer feedback to relevant departments.
• Support the premium brand’s performance and develop cooperative leads action plans with service and marketing teams.
• Implement and manage local actions to enhance customer and dealer satisfaction and loyalty.
• Assist in leading qualitative performance evaluations, including shopper surveys, and dealer screenings.

 
Qualifications:

• Proven experience in B2B sales management and dealer support for over 10 years.
• Excellent communication and interpersonal abilities.
• Proficiency in field force sales and dealer management with skills in planning, execution, and performance reporting.
• Knowledge of market competition and customer satisfaction strategies.
• Fluent in English (daily work and reporting lines are all foreigners), native in Mandarin and Taiwanese.

 
Qualified and interested parties please apply with your CV in word format to Joy.Chan@fyte.com
Please note, that while MPG welcomes and appreciates all candidate response, volume of replies allows us to respond to short-listed candidates only. Resumes are collected for recruitment purposes only.